Support

Daylume Support

Use this page for Daylume support, privacy questions, and App Store review context. Final production support contact details are pending approval.

Preview draft: replace this notice with the approved support contact path before using this page as the production Support URL.

Before You Contact Support

For AI features, confirm AI consent is enabled and your Gemini API key is saved in Settings.
For route trails, confirm route trails are enabled in Settings and Location permission is allowed When In Use.
If location permission is denied, voice memo recording should still work, but route trails will not be saved.
For local export questions, check whether the exported package includes the expected media and sidecar files.

Privacy Questions

Read the Privacy Policy for BYOK Gemini processing, local storage, route trails, and export/share behavior. Read the Route Trails page for focused location privacy details.

Support Contact

Production support contact is pending final owner approval. Before App Store submission, this page must include the approved support email, form, or helpdesk link.

Release Notes

Daylume 1.0 is planned as BYOK-only plus optional route trails. Managed AI, Pro subscriptions, and hosted backend features are post-1.0 work.